How long will it take for carpets or upholstery to dry after cleaning?

Dry times vary based on method, climate, ventilation and traffic. Generally:

• Carpets: 4 to 10 hours (sometimes up to 24 hours under poor conditions) 

• Upholstery: depending on fabric and method, your technician will provide an estimate. 

Do you move furniture?
We may move small and easy-to-shift items. Larger items are cleaned around safely. Due to liability, we are unable to move any furniture items.

Are your cleaning solutions safe for pets and kids?
Yes. Everything we use is safe once dry and leaves no harmful residue.

Is stain removal included?
Standard cleaning removes many stains, but specialized stain treatment is separate and priced based on severity.

Will the cleaning remove pet odors?
In most cases, YES. Severe odor issues may require targeted treatment.

How do I schedule an appointment?
Tap the Book Now button and choose your preferred time. We will confirm your appointment quickly.

What payment methods do you accept?
Cards, Tap-and-Pay, Checks and Cash.

Do I have to be home during the cleaning?
It’s preferred, but not required if access is arranged.

How long does the cleaning take?
Most jobs take between 10-15 Min per area.

How often should I have my carpets cleaned?
For most households, professional carpet cleaning is recommended every 12 months. Homes with pets, children, or high foot traffic may benefit from cleanings every 6 to 9 months.

What about upholstery cleaning, how often is that needed?
Upholstered furniture typically should be cleaned every 12 to 24 months depending on usage and exposure to dirt, stains or allergens.

Why should I choose Carpet ELVES carpet cleaning instead of DIY?
Professionals (Carpet ELVES) use specialized equipment and methods to extract deeply embedded dirt, allergens, stains and odors. DIY often only removes surface soil.

What types of services do you offer besides standard carpet cleaning?
We provide: carpet cleaning, upholstery cleaning, tile & grout cleaning, pet stain and odor treatment, mattress cleaning, vehicle interior fabric cleaning, and pressure washing services.

Do you guarantee stain removal?
Stain removal depends on the type, age and severity of the stain. While many stains respond to the process, some may require additional treatment beyond standard cleaning. Your technician will assess and advise.

What should I do to prepare before cleaning day?

• Clear small items and clutter from the area to be cleaned

• Ensure pets are secure

• Discuss any special concerns with your technician before start

• For carpets: maybe move light furniture if possible. Due to liability, we are unable to move any furniture items.

• Vacuum and or sweep your floor prior to our arrival.